Episodes
Tuesday Jul 23, 2019
SHI 0409 - The TRUE Cost of the Resident Experience
Tuesday Jul 23, 2019
Tuesday Jul 23, 2019
It's well understood that a student housing staff who is successful at creating a positive experience for their residents will reap the rewards of earlier lease-ups, more referrals, lower marketing expenses, and potentially stronger rent increases. But the cost of creating a positive resident experience is hard to track because it's not just an expense related to an event, but it's a top-down, day-in day-out, living, eating, & breathing way of doing business. The real cost spreads beyond marketing line items to recruiting, training, and even maintenance expenses. In this episode Wes & Gretta sit down with Adam Yarber, the Director of Resident Experience at Campus Advantage, in front of a live audience at the SHI Regional Summit in Cincinnati to breakdown what it takes to create consistent and positive experiences for our student residents.
This episode is sponsored by Unilodgers. Make sure you are getting your property in front of more international students by listing your property at Unilodgers.com . For more information, go to www.Unilodgers.com/contact-us
For comments or questions, email us at contact@StudentHousingInsight.com
Tuesday Jul 16, 2019
SHI 0408 - Finish Strong
Tuesday Jul 16, 2019
Tuesday Jul 16, 2019
The academic year is coming to a close and so is your leasing season. Move-outs are days away and Summer Turn will be in full swing. And you are already thinking about move-in day and starting your renewal campaign. The best way to ensure a strong start to next year is to finish strong this year. In this episode we go through a laundry list of things you should be thinking about in order to ensure a strong finish. Additionally, we sit down with Josh Renberg from Entrata, Steve Carter from Carter-Young, and JoAnn Orrell with Unilodgers to discuss leveraging their companies' services and their tips to ensure a strong finish. Even if you are an experienced site manager, maintenance manager, or oversee a portfolio of properties, this episode is a great reminder of things you should be focused on as move-out day approaches.
This episode is sponsored by SimpleBills! Check them out at www.SimpleBills.com
For questions about this episode, email us at contact@studenthousinginsight.com
For more information on the SHI Community and our upcoming Regional Summits, visit our website at www.StudentHousingInsight.com .