Episodes

Thursday Jan 18, 2018
SHI 2007: Behind The Biz - Carter Young, Inc.
Thursday Jan 18, 2018
Thursday Jan 18, 2018
This is a special “behind the biz” episode where we go 1-on-1 with the businesses that sponsor this podcast and service the student housing industry.
In this episode I interview Steve Carter with Carter-Young Inc. I don’t care how low your delinquency is, everyone ends up having a resident that leaves your community owing for damages or un-paid rent that ends up becoming bad debt. Steve and his company have built a platform on recovering bad debt for student housing providers. They’ve taken the time to understand the student customer and the guarantor relationship and developed a tactical strategy for collecting those balances.

Tuesday Jan 09, 2018
SHI 2006: University Affiliations and Partnerships - Dr. Anne Stark
Tuesday Jan 09, 2018
Tuesday Jan 09, 2018
In this episode, April and Wes interview Dr. Anne Stark and Arian Bryant from the University of Central Florida about the university's unique approach through affiliations and partnership programs with off-campus communities to meet the university's housing needs. If you are a private off-campus provider wanting to understand how these programs can benefit you or if you are a university administrator needing to figure out creative ways to meet your students housing needs, this is a "must listen" episode.
This episode is sponsored by Carter-Young, Inc. Find out more about how this collection agency caters to the off-campus student housing industry. Visit www.carter-young.com
Host - Wesley Deese; wes@ProvidentialStudentHousing.com
Cohost - Dr. April Hicks-Konvalinka; hickskonvalinka@outlook.com
Guest - Dr. Anne Startk; Anne.Stark@ucf.edu
Guest - Arian Bryant; Arian.Bryant@ucf.edu

Tuesday Dec 12, 2017
SHI 2005: Let's talk about Pets! - John Bradford
Tuesday Dec 12, 2017
Tuesday Dec 12, 2017
In this episode I interview John Bradford with PetScreening.com about a better way to manage your evaluation and acceptance of pets and service animals. We also talk a little bit about utility management in NC as John is a representative in the NC Legislature and recently introduced a bill that help studnet housing operators with bill back of natural gas service.
This episode is sponsored by Conservice.

Friday Dec 01, 2017
SHI2004 Pt 2.2 Culture & Leadership - You have to be Intentional!
Friday Dec 01, 2017
Friday Dec 01, 2017
This is the 2nd half of my interview with Del de Windt from Cardinal Group. In this episode, Del shares the stories of how core values shaped their culture and why it is so important to establish your company's culture "framework" as early as possible.
This episode is sponsored by Conservice, the student housing utility experts. Check them out at conservice.com

Wednesday Nov 29, 2017
SHI2004 Pt 2.1 Culture & Leadership - The origin story of Cardinal Group
Wednesday Nov 29, 2017
Wednesday Nov 29, 2017
OK, so last week I mentioned this week's episode would include and interview with Cardinal's CEO, Del de Windt. That interveiw was packed with such good information that we are releasing 2 episodes of the interview this week. In this part of Del's interview, he gives us the origin story of Cardinal Group and gives some insight on how this company went from a side hustle between 5 friends to an industry leader.
This episode is sponsored by Conservice, the Student Housing Utility Experts. Check them out at www.Conservice.com

Wednesday Nov 22, 2017
SHI2004: Pt. 1 Culture & Leadership - The Cardinal Story
Wednesday Nov 22, 2017
Wednesday Nov 22, 2017
Cardinal Group is known throughout the SH industry for their culture. In this 2 part series, I hold several interviews to find out what Cardinal is doing that many companies struggle with. In this episode I interview Christina Tarumoto and Shannon Failla about their experience in being a part of Cardinal's growth and the intention put into creating that great culture.
This episode is sponsored by Conservice, the student housing utility experts! Check them out at www.conservice.com

Thursday Nov 09, 2017
SHI2003: Recruiting and Keeping Employees with Stefanie Nolan & Nancy Giles
Thursday Nov 09, 2017
Thursday Nov 09, 2017
In this episode I bring on 2 of the top recruiters in student housing to get their viewpoint on how companies can better recruit and retain employees. Gretta and I also discuss in the intro some of the other unintended bennefits of recruiters and even how they should be a part of your due diligence process when considering to acquire or develop.
This episode is sponsored by Providential Student Housing. Developing and operating Student Housing can be confusing. Our services help student housing owners & operators gain clairity so they can move forward with certainity! Contact Wes Deese today at wes@ProvidentialStudentHousing.com .
Guests:
Nancy Giles @ AAP Advisors
- email: ngiles@aapadvisors.com
- phone: 724.392.4117
Stefanie Nolan @ SBC Professional Search
- email: snolan@sbcprosearch.com
- phone: 858.869.4279

Wednesday Oct 25, 2017
SHI2002: Dr. Doug Hallenbeck - Building University Relationships
Wednesday Oct 25, 2017
Wednesday Oct 25, 2017
In this episode, April and I interview Dr. Doug Hallenbeck, Senior Associate VP of Student Affairs at Clemson University. We discuss what it is that off-campus housing providers need to consider when building relationship with universities. Plus, I get on my soap box about how off-campus communities miss the mark when it comes to their approach with relationship marketing to university administration.
The SHI podcast is expanding it's platform. Make sure you stay up to date on what is happening by registering at www.StudentHousingInsight.com and click the "Join the SHI Community" button.
You can email me at Wes@ProvidentialStudentHousing.com

Wednesday Oct 18, 2017
SHI2001: Eli Routh - Operational Marketing?
Wednesday Oct 18, 2017
Wednesday Oct 18, 2017
In this episiode, Gretta takes over the podcast and interviews Eli Routh from Trinitas Ventures. They discuss marketing as a component of operations and how marketing is not a magic wand that changes how a property is perceived in the market. We also introduce some upcoming topics for season 2 of the podcast and introduce the SHI YouTube channel.
Our sponsor for this episode: www.StudentHousingSites.com
Eli's LinkedIn: https://www.linkedin.com/in/eli-routh-37351277/
Providential Student Housing: www.ProvidentialStudentHousing.com
Wes' email: wes@ProvidentialStudentHousing.com
The Status Agency: www.TheStatusAgency.com
Gretta's email: gretta@thestatusagency.com

Wednesday Oct 11, 2017
Behind The Biz: Mike Spencer with StudentHousingSites.com
Wednesday Oct 11, 2017
Wednesday Oct 11, 2017
In this special edition of the SHI podcast, I interview Mike Spencer about his journey in creating StudentHousingSites.com as a crowdsourcing platform for land opportunities in campus towns across the US. If you are looking for a student housing site to develop or if you simply know of a site that would be a good location for student housing... you do not want to miss this episode!
StudentHousingSites.com
Promo Code: Student Housing Insight
Mike's email: contact@studenthousingsites.com
Wes's email: Wes@ProvidentialStudentHousing.com