Episodes

Sunday Jan 26, 2020
SHI 0500 - What's on Deck for 2020
Sunday Jan 26, 2020
Sunday Jan 26, 2020
Happy New Year Everyone! This episode has so much packed into it! Wes and Willie break down what SHI is doing in 2020. We announce the Fab Five Service Providers for 2020. And a special treat... live from IMN's Student Housing 360 Conference, Wes sits down with Mitch Smith from The Scion Group, Jerry Wojenski from Varsity Campus, and Matt Maxa from CA Management Services to discuss what these executives learned in 2019 and their thoughts on what changes 2020 will bring to the PBSH industry.
This episode is sponsored by Carter-Young. For more information on how Carter-Young can help you with your property's debt recovery, email Steve Carter at steve@carter-young.com .
For more information on the Fab Five and each of their services, go to:https://www.studenthousinginsight.com/fabfive2020
For questions or comments about Student Housing Insight, email us at contact@StudentHousingInsight.com

Wednesday Dec 18, 2019
Behind The Biz with SimpleBills
Wednesday Dec 18, 2019
Wednesday Dec 18, 2019
In this special "Behind the Biz" episode we talk about a company that was started by 2 college students and has grown to a business that is serving student properties across the country. We sit down with co-founder and CEO of SimpleBills, Kevin Jones, to talk about the company's unique origin story, their recent acquisition with RealPage, and how their services are reducing headaches for both property managers and students.

Monday Dec 16, 2019
SHI 0418 - The Power of Storytelling
Monday Dec 16, 2019
Monday Dec 16, 2019
There is a lot of research done on how storytelling helps people remember facts easier. When that story also evokes emotion, that emotion leads to a decision.
In student housing, we are trying to get prospects, tenants, and employees to make decisions all the time. But how many of us are using story telling on our leasing tour, or in a roommate mediation, or in our employee training?
In this episode Wes sits down with the host of the Storytelling 2.0 podcast and the new Head of People & Culture at Cardinal Group Management, Peter Lynch, to talk about how we can harness the power of storytelling to make sure your property is memorable to your prospects and to provide real impact to the people you lead. We also listen to an audio clip from our Southwest Regional Summit where we sit down with the true professionals of storytelling, the leadership team at Waco Tours, to discuss how telling the stories of their little city has turned into a thriving business.
This episode is sponsored by uForis VR. For more information, go to uForis.com.
For more information on the upcoming IMN 360 Student Housing Conference. Go to: https://www.imn.org/real-estate/conference/Student-Housing/
For questions or comments about Student Housing Insight, please email us at contact@StudentHousingInsight.com

Thursday Dec 05, 2019
SHI 0418 - It's a Real Animal House
Thursday Dec 05, 2019
Thursday Dec 05, 2019
College students and pets... that's not always the best mix. However, in recent years more & more off-campus properties are becoming pet friendly as they find ways to be more competitive. Additionally with the confusion over assistance animals, this topic just becomes more frustrating for property managers and on-campus housing administrators.
In this episode we bring in the experts to get some clarity and discuss services that can be used to take the burden off of housing professionals and place accountability on tenants and students. Wes sits down with John Bradford, founder of PetScreening.com and J. Retinger from BioPet Laboratories to talk about legislation around pets and assistance animals as well best practices for managing a pet friendly community.
This episode is sponsored by SimpleBills. For more information on how SimpleBills can remove the headaches of utility management, go to www.SimpleBills.com.
For more information on PetScreening, go to www.PetScreening.com or email info@PetScreening.com.
For more information on PooPrints, go to www.PooPrints.com
Questions or comments for Student Housing Insight, email us at contact@StudentHousingInsight.com
Don't forget to join the SHI Community by visiting www.StudentHousingInsight.com

Thursday Nov 21, 2019
SHI 0417 - Bridges or Fences?
Thursday Nov 21, 2019
Thursday Nov 21, 2019
In this episode we review a session from our recent Southwest Regional Summit where JoAnn Orrell from Unilodgers set down with panelists Mike Porritt of Scion, Craig Allen of Texas Christian University, and Dr. Phillip Badaszewski from Buffalo State to discuss how off-campus properties can build strong relationships with their university's administrators.
This episode is sponsored by Leap! Find out more about how Leap can help you approve more prospects and eliminate your bad debt. Go to www.leapeasy.com
Have questions or comments about the podcast? Contact us at contact@StudentHousingInsight.com

Monday Nov 11, 2019
SHI 0416 - Rearview Mirrors & Windshields
Monday Nov 11, 2019
Monday Nov 11, 2019
So we are starting to close out 2019 as we are in the last 7 weeks or so of the year. Here at SHI we’ve already done a lot of reflection this past year and we’re now planning out 2020.
You know, in Student Housing and working within the academic calendar you really never get a good chance to do that. It has to happen while you’re either finishing out a leasing season or starting a new one. So at our last 2 regional summits in Waco and Charlotte we put a panel together, just to talk about what everyone learned in 2019 and how we planned on altering things for the 2020 lease-up cycle.
We called the session, Rearview Mirrors and Windshields.
In this episode we replay the panel from our Southeast Summit in Charlotte with was moderated by Kevin Sealy, President at Valeo Student. The panelist included:
Ashlei Elise, Regional Leasing & Marketing Manager for Landmark
Nayshan Cook, CEO at Resident Reach
Sam Winn, Director at AgencyFifty3
So these guys are not only seeing things at the ground level at the leasing offices and on campus, but they are also seeing it from a social media engagement and digital spend perspective as well. This is one you are going to want to take notes on and make sure you pick up on the things that surprised them this past year and how they are adjusting.
This episode is sponsored by uForis VR. For more information, go to www.uforis.com
Have questions about SHI or this podcast episode? Feel free to email us at conact@StudentHousingInsight.com

Monday Nov 04, 2019
0415 - Mindset over Market (Willie Butler)
Monday Nov 04, 2019
Monday Nov 04, 2019
In this episode we welcome William Butler, author of "ReLeasing - A Counterintuitive Approach to Apartment Leasing" as an official co-host. For his first episode, we're reviewing his IDEA presentation from the SHI Southeast Regional Summit where he presents the idea that focusing on your MINDSET is the most important thing you can do to determine your success. If you are needing a motivational "kick-in-the-pants" to bring things in perspective... Willie's got you covered!
This episode is sponsored by uForis VR. Don't let construction or normal business hours get in the way of giving your prospects a high quality virtual tour. Contact uForis today at www.uForis.com.
Interested in attending SHI's Webinar on Student Housing and Mental Health on November 7th? Click here to register with Grace Hill.
To order a copy of Willie's book, click here!
Questions or comments about the podcast? Email us at contact@StudentHousingInsight.com

Sunday Oct 27, 2019
SHI 0414 - Managing a Growing Student Housing Portfolio in 2019
Sunday Oct 27, 2019
Sunday Oct 27, 2019
It takes a lot to manage a student housing property. So how do you manage a growing portfolio of student housing? Between recruiting and managing employees, fast changing technology, multiple ownership groups, and slim margins... it takes a special person with thick skin and a lot of patience to stay focussed on providing a great service to both residents and investment stake holders.
In this episode, we sit down with Eddie Moreno, EVP of Operations at Cardinal Management Group, to discuss his role and how Cardinal Group is managing its portfolio in order to be one of the fastest growing student housing managers in the industry.
This episode is sponsored by SimpleBills. Frictionless and transparent utility management is a huge contributor to a property's brand and reputation. SimpleBills makes sure utility management adds value to your brand. Contact them today at www.SimpleBills.com
Want to register for our upcoming webinar on" Mental Health and your Student Residents" on November 7th. Click here to register: Mental Health & Your Student Residents
For questions or comments about the podcast, email us at contact@StudentHousingInsight.com

Wednesday Oct 16, 2019
SHI 0413 - Mental Health & Campus Resources
Wednesday Oct 16, 2019
Wednesday Oct 16, 2019
Mental health and college students is always a big topic. The majority of the student population are at an age when they are dealing with new pressures and experiences that can manifest or bring mental health issues to the surface. However there seems to be a huge gap in knowledge by off-campus housing professionals on how to identify these issues and understand the resources available to students to provide assistance. In this episode we talk with Dr. Kirk Dougher, AVC for Student Support and Wellness at Washington University in St Louis, to provide some insight on what types of signs to look for when a student may be dealing with a mental health issue and the support that the student and the off-campus housing provider can utilize.
This episode is sponsored by Unilodgers. Looking to market your property to more international students? Check out www.Unilodgers.com
Interested in attending SHI and Grace Hill's webinar on Mental Health and College Students on November 7? Click here for more information:
https://zoom.us/webinar/register/3315711685660/WN_rqCBy0y9QcCwR5Fgrd_wdw
Questions about the podcast? Contact us at contact@studenthousinginsight.com

Monday Oct 07, 2019
SHI 0412 - NMHC Conf Preview
Monday Oct 07, 2019
Monday Oct 07, 2019
In this episode, Wes catches everyone up on what has been going on the past 6 weeks since the last episode, gets on his soap box about stupid development projects, and then gets into an interview with Matthew Berger and Dave Borsos from NMHC to discuss the upcoming conference in Chicago.
For more information about NMHC's Student Housing Conference, click here: https://www.nmhc.org/meetings/calendar/2019-nmhc-student-housing-conference/#summary
For more information on William Butler and his new book, ReLeasing, go to www.ReLeasingUp.com
For more information on Student Housing Insight and to register as a member of our SHI Community, go to www.StudentHousingInsight.com !