Episodes

Tuesday Aug 18, 2020
Creating Community & Experience During a Pandemic SHI0508
Tuesday Aug 18, 2020
Tuesday Aug 18, 2020
Creating programming and developing experiences to help foster a sense of community is essential to the success of a university as well as any off-campus student properties. That task was tough in a pre-COVID world. Both university res-life departments and off-campus managers are now trying to figure out what those experiences will look like this fall while the virus is still prevalent. Things as simple as a pizza party now must take into consideration 100 other issues related to sanitization and reducing the spread of germs. In this episode, we sit down with folks who have been tasked with developing those experiences while understanding public health guidelines. The purpose is to help others who are tasked with the same responsibility who may need some idea to spark their own creativity and to outline points that need to be considered.
Panelists:
- Dr. Jamie Panven, Assistant VP of Student Success & Resident Retention - Radford University
- Adam Yarber, Director of Resident Experience - Campus Advantage
- Shari Bethea, Regional Leasing Specialist - Varsity Campus
This episode is sponsored by Carter Young, Inc. - the student housing debt recovery specialists!
Join the SHI Community by going to www.StudentHousingInsight.com and clicking on the "Log-In" link in the upper right hand corner!

Thursday Jul 23, 2020
SHI 0507: Turn Fall 2020 Vacancies Into Short Term Rental Income
Thursday Jul 23, 2020
Thursday Jul 23, 2020
Last summer we asked the question if it makes sense to list vacant student housing apartments as short term rentals on platforms like Air BnB. The conclusion? In most cases it will probably work, but we highly recommend having a service provider partner with you as it is very management intensive and also opens the door to a lot of liability when a management company does it themselves. The service provider we recommend is Vector Travel! They do this for a ton of student housing clients and they get the challenges of introducing a transient business model to a student housing property.
With the COVID 19 pandemic causing extra vacancy in a lot of student housing markets, we wanted to bring in Vector Travel's CEO, Mickey Kropf, to talk about how the short term rental has been impacted by COVID 19 and how they can help the student housing industry turn their vacant units into short term rental income that in some cases may outpace market rents.
If you want to hear our previous episode about short term rentals, click here!
To get more information from Vector Travel and to qualify for ZERO fees on the first month of service, go to www.VectorStays.com/SHI

Saturday Jul 11, 2020
SHI 0506 - Current Diversity Events & How They May Impact Student Life This Fall
Saturday Jul 11, 2020
Saturday Jul 11, 2020
The US is confronting a lot of diversity issues in the wake of the recent police brutality events and the homicide of George Floyd by a Minneapolis police officer. This has resulted in a litany of protests and rioting. With on-going stresses to the economy and mental health with the COVID 19 pandemic combined with political narratives with the upcoming presidential election this November, there is a perfect recipe not only protests to occur on college campuses this fall but for there to be unrest between different demographics and ideology of students.
Student Housing operators have a unique opportunity to help guide students through this time in a healthy and productive way. To ignore that opportunity could result in huge financial losses for an off-campus community.
In this episode, Wes sits down with Terence Jackson of Pierce Education Properties and Quan McLaurin, formerly the diversity retention director at Liberty University who resigned in protest of recent public comments made by university leadership. The discussion focuses on what property managers and housing administrators can expect this fall as it relates to students' sentiments related to diversity and how to use programming and operating protocols to help students feel heard and appreciated.
This episode is sponsored by Carter-Young and Associates.

Thursday May 28, 2020
SHI 0505 - Back to the Future w/ Bryan Alexander
Thursday May 28, 2020
Thursday May 28, 2020
Bryan Alexander is an internationally known futurist who has dedicated his career to researching how technology will transform the future of higher education. This dedication made him the "go-to advisor" for publications like The Chronicle of Education and other national media outlets, as well as institutions and companies when COVID-19 thrust faculty and students into remote study in order to finish out the spring semester.
In this episode, Wes sits down with Bryan in a keynote fireside chat from SHI's spring webinar series, "Planning for Fall 2020." They review higher ed's wins and losses from the spring semester as well as short and long term impacts COVID-19 will likely have on the industry. Additionally, Bryan reviews his 3 likely scenarios that will play out for fall 2020 and how student housing will likely be impacted.
This episode is sponsored by Carter-Young, Inc.
Resources mentioned:
Bryan's website: www.BryanAnderson.org
Bryan newest books: Academia Next: The Futures of Higher Education
Wes's LinkedIn Article: What College Campuses May Look Like this Fall... From the Perspective of an Off-Campus Housing Professional
SHI's YouTube Channel
Link for SHI's webinar series on COVID-19's Impact on Student Housing.

Monday Apr 06, 2020
SHI 0503 PT 2: Leasing During a Pandemic
Monday Apr 06, 2020
Monday Apr 06, 2020
In part 1 of this episode we discussed how to reach and market to students during a pandemic. But what about closing leases when everyone is remote and tours have to be done virtually?
In this episode, Wes sits down with co-host Willie Butler to discuss how leasing staff needs to adapt their tactics and mindset in order to best serve prospective residents. We also bring in Matt Easton from Leasing University to discuss the best way to do virtual tours.
This episode is sponsored by Carter-Young, Inc.
To find your local university's food bank, go to www.cufba.org and click on "Find a Pantry."
Referenced Resources :

Friday Mar 27, 2020
SHI 0504: Discussion with NMHC on COVID 19's Impact
Friday Mar 27, 2020
Friday Mar 27, 2020
What does the $2 trillion stimulus package mean for the Student Housing industry? Can developers expect delays? How are lenders responding to the crisis? These are some of the questions we discuss in the latest episode of the Student Housing Insight podcast.
I sit down with Dave Borsos and Matthew Berger from the National Multi Housing Council and discuss how they are advising government agencies and law makers about the potential impact of COVID-19 on the industry specifically in the United States. We also provide an important message on how you can make a positive impact with college students who are struggling more than others during this time.
Resources Mentioned:
College & University Food Bank Alliance: www.cufba.org
National Multi Housing Council: www.nmhc.org
CAPRE WEBINAR REWIND: Student Housing Industry’s Response to COVID-19
https://www.capremedia.com/capre-rewind-student-housing-industrys-response-to-covid-19
Student Housing Business Webinar: COVID-19 and the Impact on Student Housing

Saturday Mar 21, 2020
SHI 0503 pt1 - Marketing During a Pandemic
Saturday Mar 21, 2020
Saturday Mar 21, 2020
Universities are extending their 2 week remote study status until the end of the semester and many are extending it through the summer. With students gone from campus and the leasing season in full swing, property managers are scrambling to figure out how to reach students and making sure the right message is communicated during these unprecedented circumstances.
In this special episode of the Student Housing Insight podcast, Wes & Gretta go through several guidelines of how properties should be pivoting their marketing expenses to better reach students where they are. We also sit down with Michael Newton, founder of Swarm, to discuss how to use Brand Ambassadors when students are back at their permanent addresses. Nay Cook, CEO at Resident Reach, also gives us some quick tips on how to make sure your property videos are engaging and sending the right message during this time.
This episode is sponsored by uForis VR. To sign up for their special “Scan it Yourself” 3D tour, click here: https://www.studenthousinginsight.com/uforis-covid19
Click below to register for Student Housing Business’ webinar on COVID-19’s Impact on Student Housing on Wednesday March 25th at 1PM Eastern:
https://register.gotowebinar.com/register/8900907672305683213
Referenced Resources:
SWARM Co; www.swarm.co
Email Michael Newton at m@swarm.co
Resident Reach; www.myresidentreach.com
Free Toolkit and schedule an appointment: www.free.myresidentreach.com
InShot App:
iOS: https://apps.apple.com/us/app/inshot-video-editor/id997362197
Android: https://play.google.com/store/apps/details?id=com.camerasideas.instashot&hl=en_US

Thursday Mar 12, 2020
SHI 0503 - COVID-19's Impact on Student Housing
Thursday Mar 12, 2020
Thursday Mar 12, 2020
How will Covid-19 impact student housing? This week we have seen universities cancel study-abroad programs, extend spring breaks, and implement remote study status. How might this effect occupancy come this fall? Could some universities actually experience strains on their housing supply?
In this special episode of the Student Housing Insight podcast, co-host Dr. Philip Badaszewski and myself sit down with down with Vincenzo Raimo, a Global Higher Education Specialist, to discuss possible impacts this pandemic may have on housing supply this upcoming summer and fall. This will likely be an on-going series of episodes as we help industry professionals try and navigate this escalating and very fluid situation.
Resources mentioned in this episode:
US Centers for Disease Control and Prevention: www.cdc.gov
World Health Organization: www.who.int
NAFSA Association of International Educators: www.NAFSA.org
This episode is sponsored by LEAP. Find out how you can approve more applications and eliminate any financial risk of residents who skip out!

Tuesday Mar 10, 2020
SHI 0503 - Interface Conference Preview with Rich Kelley
Tuesday Mar 10, 2020
Tuesday Mar 10, 2020
The 12th Annual Interface Student Housing Conference is right around the corner. In this episode we sit down with Rich Kelley from France Media/Student Housing Business Magazine to discuss what's on deck for this year's conference and how the spread of the coronavirus may impact things.
For more information about the conference and to register, click here.
This episode is sponsored by Carter-Young, Inc.
For more information on SHI's Regional Summits, go to www.StudentHousingInsight.com/regional-summits
Want to attend a regional summit for free? Send Wes an email at contact@studenthousinginsight.com with the title "Regional Summit Give-a-Way" and tell us which summit you want to attend. The first 2 respondents for each summit will receive free registration and a 1 night hotel stay at our host hotel.

Tuesday Feb 25, 2020
SHI 0502 - 2 Approaches to Student Housing w/ Eddie Moreno & Brad Hastings
Tuesday Feb 25, 2020
Tuesday Feb 25, 2020
Regardless if you work with large purpose-built student housing communities or a portfolio of single-family homes next to universities, you’re going to walk away from hearing this episode with a better understanding of what it takes to grow a portfolio from 1 single property. Both of these companies are managing national portfolios. Eddie’s perspective is more from the mid-to-large purpose built assets with a combination of owned properties as well as 3rd party owners. Brad’s perspective is more of a boutique “scattered sites” model combining single family homes with small and midsize purpose-built communities which is all owner-managed. Both of these guests have a passion for serving students and have built scalable business models by creating well thought-out operating practices, great company culture, and unique approaches to management technology.
This episode is sponsored by Carter-Young, Inc. - Contact them today about your bad debt recovery needs.
Referenced episodes in this podcast:
SHI2004 PT 2.1 CULTURE & LEADERSHIP - THE ORIGIN STORY OF CARDINAL GROUP
SHI2004 PT 2.2 CULTURE & LEADERSHIP - YOU HAVE TO BE INTENTIONAL!
SHI 3001-FROM SITE LEVEL TO THE C-SUITE!
Questions or comments? Email us at contact@StudentHousingInsight.com